Learning content is conveyed intensively with a lot of background knowledge
Detailed training documents
Individual questions are answered immediately
You will receive a certificate after completing the training
Product category
Training
Sadržaj vježbanja
In this training, you will learn more about your own appearance, your radiance and your effect on your counterpart and can better assess his reactions. This training is suitable for people who are in contact with customers and want to expand their rhetorical skills and skills.
The following topics and learning objectives are dealt with:
Personal effect: self-image - external image
General success factors in sales
The two pillars of our conviction
Persistence against willingness to change
Frequent seller error
Radiation and effect
Impulses for cooperation
Sustainable relationships from the beginning
In addition, we recommend our Process & solve customer complaints in a relaxed manner training for preparation and follow-up.