トラック＆バス
トレーラ
オフハイウェイ
CZV Recognizing body signals (Switzerland)
Twin-Cyl.Compressor 704cc,flangemounted
マテリアル番号:
2004037550
定価:
0.00
Features and Benefits
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ブランドZF [pro]Academy
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製品カテゴリートレーニング
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Calculated Volume (dm³)0
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Countryスイス
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Get your catalogue
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Prerequisites
- Driver ID card from the categories C/C1 or D/D1 is required
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Training typeDriver Training
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トレーニング内容と目標
In this training, you will learn to behave in a customer-oriented manner and to correctly recognize and interpret body language signals.
This training is aimed at drivers from passenger and freight transport and all employees who are in regular customer contact.
The following topics and learning objectives are dealt with:- Recognition and interpretation of body signals (facial expressions, gestures)
- Awareness of one's own nonverbal effect
- Professional handling of guests, customers, and suppliers
- Deeper understanding of certain behaviors
- Focus on expectations and needs
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メリット
- Learning contents are conveyed intensively with a lot of background knowledge
- Detailed training documents
- Individual questions will be answered immediately
- Certificate upon successful training completion
- CZV recognition - upon request, the participants receive the SARI entry (course confirmation of asa)
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GTIN04057885508752
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UPC193133536185
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重量 (kg)0.001
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Weight (lb)0.00220462
Recommended hardware for trailer diagnostics
