In this training, we will explain the general systematic problem-solving and creativity techniques. This training course is suitable for employees in production, logistics and service areas.
The following topics and learning objectives are addressed:
- Initial situation is practical
- Problem solving technology according to Kepner/Tregoe
- Analysis of the initial situation
- Short-term corrective actions
- Root cause analysis
- Schemes for problem solving
- Creativity techniques
- Work in the project team
- Sustainable improvement & controlling
In addition, we recommend our Six Sigma Lean training for preparation and follow-up.