In this training, you will learn the most important tools and procedures for your successful work in a practical and targeted manner based on your daily sales business. This training course is suitable for technical sales in the workshop, internal service staff, customer service staff and field service staff.
The following topics and learning objectives are dealt with:
Modern ways of selling
Find out the customer's requirements and know the purchasing motives
Active conversation
Handling objections, pre-wall treatment
Professional negotiation and achievement of sales agreements
Path from product sale to sale of benefits
In addition, we recommend our Process and solve our customer complaints in a relaxed manner training for preparation and follow-up.